DISCLAIMER

Adverts & Sponsorships

It’s a rare occurrence, but I may accept sponsored content on The Residents, which means that I am financially compensated to publish a campaign or article. You may see an AD on my YouTube, Facebook, Instagram or Instagram Stories, as well as my blog. You will never see sponsored Tweets or in my private Facebook Group. Any feature that The Residents has been remunerated for will feature ‘AD’ in the title and will be clearly marked ‘This is a Paid for Advertisement by X’ as the last line of the post, or above the fold of the description box on YouTube videos. I only ever work with brands that I love on campaigns and features that I feel are relevant for The Residents.

If I do not disclaim it, it was not paid for. I have always disclaimed all paid posts, from my first sponsored post by Allbirds, since 2016. I follow the New Zealand ASA Guidelines, to which I contributed on the Influencer Code in 2017.

Affiliates & Samples

Some links on The Residents may contain affiliate links. This means that if you click on an affiliate link, go through to the retailer and purchase an item, I may receive a small percentage of your purchase. Adding affiliate links into a post is always the last step I do after the review has been written and my opinion on the product already formed.

The Residents features products I’ve purchased myself and press samples, although I am not obliged to feature the latter. It is at my discretion. Some products may also be purchased with a press discount.

I only recommend products that I genuinely love and would recommend to a friend, but I can’t guarantee that everything will work on all skin types. Please take into account your own skin type and allergies and wherever possible test products out yourself before purchasing.

Cookies & Copyright

To provide the best browsing experience, The Residents uses cookies and by visiting this site you are agreeing the use of cookies. For more information on how to disable cookies, click here.

Everything on The Residents has been created by me (Lucy Revill) unless otherwise stated. Please do not use any photos or content without asking my permission. You can contact me via lucy@theresidents.co.nz. Thanks!

Privacy Policy

Introduction

The Residents(we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act.  If you wish to seek further information on the Act, see www.privacy.org.nz.

Changes to this policy

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy.

Who do we collect your personal information from

We collect personal information about you from:

  • you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products

  • third parties where you have authorised this or the information is publicly available. 

If possible, we will collect personal information from you directly. 

How we use your personal information

We will use your personal information: 

  • to verify your identity

  • to provide services and products to you

  • to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)

  • to improve the services and products that we provide to you

  • to undertake credit checks of you (if necessary)

  • to bill you and to collect money that you owe us, including authorising and processing credit card transactions

  • to respond to communications from you, including a complaint

  • to protect and/or enforce our legal rights and interests, including defending any claim

  • for any other purpose authorised by you or the Act.

Disclosing your personal information

We may disclose your personal information to:  

  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products

  • a credit reference agency for the purpose of credit checking you 

  • other third parties (for anonymised statistical information)

  • a person who can require us to supply your personal information (e.g. a regulatory authority)

  • any other person authorised by the Act or another law (e.g. a law enforcement agency)

  • any other person authorised by you.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at lucy@theresidents.  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you post your personal information on the website’s comments section, you acknowledge and agree that the information you post is publicly available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

As mentioned above, we use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.